Pick from a range of adaptable satoQUESTs — each one targets a precise marketing objective. Combine them according to your strategy.
Retention
Loyalty
Reward repeat purchases and bring your customers back.
satoCASHBACK
Receipt-based cashback
Automatic cashback calculated on the basket, validated at the till or via e-commerce webhook.
A restaurant
5% cashback on every bill. The customer scans their satooB card at the till. Effect : repeat visits without a physical loyalty card.
An e-commerce shop
Tiered cashback by basket size (3% up to €50, 5% above). Webhook on the order_paid event.
Acquisition & traffic
Attract
Get discovered online and drive footfall to your shop, stand or event.
satoQUIZ
Explorer Quiz
3 to 5 questions on your brand's site. Customers explore your pages to find the answers and earn satoPOINTS.
A cosmetics shop
4-question quiz on natural ingredients. Customers visit 3 product pages to answer. Reward : 100 satoPOINTS + 10% off first purchase.
A B2B software vendor
Quiz on flagship features. Qualified leads are identified via first-party opt-in data on each correct answer.
satoCODE
Online Secret Word
One secret word, online. Hide it on your site for customers to hunt, or broadcast it live, in a story, a newsletter or a video. Permanent, dated, or a 60-second rotating code that prevents public sharing.
A florist — web hunt
Word hidden on the « Our story » page. Instagram hint : « The magic word is what our founder has been growing for 30 years. » Reward : a free bouquet.
A café — live code
Instagram story : « SUNDAY30, valid 30 minutes — 30% off brunch ». A 60-second rotating code stops public sharing and keeps the perk for your live audience.
satoSCAN
QR Check-in & Treasure Hunt
A QR code at your event or in store: customers scan to instantly earn satoPOINTS. Add an optional riddle and it turns into a treasure hunt that drives discovery.
A music festival
QR at every gate. Festival-goers scan → satooB account created + 100 welcome satoPOINTS + access to rewards at partner food stalls.
An independent record store (treasure hunt)
A satoSCAN with a riddle : QR hidden behind a jazz vinyl. Instagram hint : « The treasure is filed between 1959 and 1965. » Reward : 200 satoPOINTS + €5 off the next compilation.
satoPASS
Magic Word
Magic word the customer types on the in-store self-service kiosk.
A café
Twitter announcement : « Ask for "marathon sunday" for a free coffee with your croissant. » The customer types it on the in-store self-service kiosk.
A food truck
Magic word shared in their customer WhatsApp group : « FROIDPOLAIRE for €1 off the soup of the day. » Traffic directed to regulars.
Data & satisfaction
Listen
Survey your customers and gather their feedback.
satoVOTE
Express Survey
Vote between 2 to 4 options. Participation triggers the reward.
A restaurant
Vote between 3 new dishes to add to the menu. Voters earn 50 satoPOINTS and a perk if their pick is selected.
A clothing boutique
Survey about the next colourway to produce as a limited edition. First-party data for product decisions.
satoFEEDBACK
Satisfaction survey
Collect qualitative feedback after a service, with a reward for participation.
A hair salon
Sends a satoFEEDBACK 48 h after each appointment : 3 questions on the service. Reward : 75 satoPOINTS for the next appointment.
A fine-dining restaurant
Collects qualitative feedback after each service via satoFEEDBACK sent by email at the end of the meal. Rich first-party data to adjust the menu.
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